Overcoming the Activation Energy

There are methods to deal with the activation energy of big projects. You can lower the activation energy by listening to good music while working, putting yourself in a good environment, and cleaning your calendar of obligations. You can conserve energy to apply to the project by doing this work first or when your energy…

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Activation Energy of Work

Tasks have an activation energy. The amount of energy that must be expended to start the task. Checking email has a low activation energy and developing a project plan has a higher activation energy.

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Why Are Projects Hard?

Sometimes projects are hard because they are big. Sometimes projects are hard because checking email and completing your to-do list is easier.

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You Need a Department Handbook: Make Your Job Easier

An independent business operates differently than you do as an employee or as your department does in a larger organization. Though there are some aspects of an independent business we should copy. One of those aspects is a department handbook. A department handbook can capture the standards you want to set for your team and…

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Three Primary Skills Employees Need to Develop

I have been a first-level manager for a few years now and I have identified a handful of skills that employees need to develop. The interesting thing is that employees are aware of their shortcomings in these skills but leadership has never made it a priority to develop these skills.   Communicating project status. It…

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Knowledge-Work Processes Should Flow Like Water

The first step in improving a knowledge-work manufacturing process is defining the workflow. I have always understood that the steps and order of a process had to be defined, but I did not fully grasp the concept of flow (I have never been the smartest tool in the shed). Recently I read an article that…

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Managing Conflicting Goals in Challenging Work Environments

The employee’s goals at my company stay pretty constant. However, there is a temporary situation where the team members have to take a significant amount of additional training for a few months which hinders their ability to meet all of their standard goals and this frustrates them. In many cases, they are put in a…

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You Will Always Have More to do Than Time to do It

This post is a message to myself that hopefully, you can use. I am off from work for the holiday and every day I have the urge to check my email or do some work “get caught up”. Over my career, this pull has become more pronounced, especially since became a manager. The problem is…

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All Deadlines are Made Up

Today’s post is going to be short. I have been trying to collect my thoughts on why we tend to look for workarounds rather than use defined processes and I am struggling to collect my thoughts. Hopefully next week I will have it figured out. Here is something for you to think about in the…

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Empowering the Workforce: Navigating the Final Step of Lean Implementation for Continuous Improvement in Knowledge Work

This is the last post defining the four-step process to implement Lean manufacturing principles in knowledge work. The previous posts were defining the workflow, defining the connections, then defining the work of one. The last step is continuous improvement. Continuous improvement can only come from a place of stability or a defined standard. For instance,…

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Optimizing Knowledge Work: Streamlining Connections through Lean Principles

Continuing on from last week’s post, once you have all of the key processes identified and flow defined, the next step in implementing Lean manufacturing principles in knowledge work is to analyze the connections between people. The individual providing the product is the supplier and the one receiving the product is the customer. These connections…

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