We’ve been trained in problem-solving tools—whether it’s Lean methodologies or something as simple as making a plan—but we rarely use them. I believe this is because we prefer to wing it. Sitting down to think through a problem is difficult. A simple example is creating a project plan and forecasting dates.
There are several reasons why this is challenging:
- We’re not used to practicing this skill, so we’re weak at it.
- Making assumptions is scary because we might be wrong, leading to a lack of confidence.
- Setting aside all other requests and focusing solely on the problem is uncomfortable.
- Winging it in urgent situations gives us an adrenaline rush that helps push us through.
- It’s not performative—there’s no visible action, so we don’t get immediate credit for it.
- Most of the work happens in our heads, making it feel like we’re not doing anything—which can be boring.
The problem with winging it is that it hinders our growth. Without planning, our solutions are often weak. By embracing structured problem-solving, we can create stronger, more effective outcomes.