I regularly wonder why we have so many additional projects and tasks on top of the business’s primary goal. Are all of these additional activities value-added or just noise over time?
I believe part of this is the administrator class in an organization. These people in the business are responsible for managing and coordinating the day-to-day to ensure things run smoothly. The problem here is that this is a vague responsibility, and there is no limit to what this means, so the administrator continues to add complexity to make things run more smoothly.
The administrator class is just trying to fill the responsibility of their role but to others, it looks like they are trying to justify their existence.
This makes me wonder, have we added administrator class responsibilities to all of our jobs (continuous improvement). I also wonder how many of us managers are just administrators.